Pat said:
I'd call amex and dispute that $25, clearly if the clerk had no reservation for you it was a shady scam. ohiohotels.com deserves nothing except a webgripe and a boot in the 455.
I have to agree with Patrick on this one, Rob. I've been a AMEX guy since 87 and the few times that I had a disagreement with a charge on my account, they have been prompt and forthcoming and POLITE! I would give AMEX a call and tell them the whole story. They drop vendors for crap like this.