Cushcraft Tech Support

[flintstone mop]

Hello
I was wondering if there are any humans I can email or phone, to get a handle on what I need to repair my A3S Yagi and remove the 40M option?
The website offers a tab for Amateur antennas and a way to order but not to get to a tech support. Or maybe I'm missing something. I'm getting my ducks in a row for re-build, repair, crane truck, rotator, climber, etc etc.

Fred

[Pete, WA2CWA]

This is listed on their web site:
Amateur Radio Antenna Sales
United States (global support)
+1-603-627-7877
They might be able to steer you to a techie person.

[flintstone mop]

THanks Pete
I'll give them a call on Monday

Fred

[Opcom]

Pete, I like your radiometer avatar. I like radiometers so much I did one in MEMS and I want a giant one in my back yard. but back to the topic.

Some times manufacturers don't make their human being phone #'s too obvious.
We got a online tech help URL thing at work. For customers and anyone else, all questions welcome.
So, the right kind of question is routed to the expert person's e-mail inbox. Ok fine. 250 engineers.. no real problem.

But every single day, customers, students, parts brokers, and hobbyists, who fear a delay or being ignored by using the impersonal online system, call the main front desk number and tell the receptionist they want to talk to an engineer. There are several each day. Keep in mind the receptionist is there to 'receive'.. she does not have a clear idea what we all do, really, except that we, as a whole, make something called "semiconductors". I can imagine her difficulty at these calls.

Unfortunately while making smalltalk with receptionist, she asked what I did. To my eternal regret I told her I was an engineer.

[W3SLK]

Patrick signed:

The missing rectifier has been replaced with a small gnome. The gnome is non-conductive and does not do anything. Or is that just what it wants you to believe?

 

[Opcom]

Patrick signed:

The missing rectifier has been replaced with a small gnome. The gnome is non-conductive and does not do anything. Or is that just what it wants you to believe?

 

after seeing that diathermy rig where the guy socketed the gnome.. and then claimed it did nothing. very suspicious if you ask me. 8-)