Be careful about buying disks on the inter net.
On three out of three instances of buying disks on the internet (1 CD, 2 DVD's), what I received was a disk that was filthy with smudges and fingerprints, that had a stick-on paper label, and that was obviously burned at home with no attention paid to the final product.
Two out of three played acceptably, but one of the DVD's didn't.
In the case of the DVD that didn't play, I emailed the producer (A major advertiser in TRAINS and Model Railroader magazines), and got back the reply that in his opinion, I had bad playback equipment. He accepted absolutely no responsibility, even though I had pointed out that the disk was received filthy. When I responded that it was the only disk that had ever not played in my player, he grudgingly agreed to replace it when he received my return. The second disk was no better than the first. I subsequently got a much improved player and the disk still didn't play.
In the case of the CD, the response I got back was so defensive and offensive, it was something like, "Well, if you hate it so much I'll refund your money if you send it back." Well, it was something I really wanted, so I accepted the lousy quality of product and service.
Third instance was a freebie. It played fine, so I let it slide.
Has anyone else experienced this? I can "almost" accept selling, under guise of it being a professional product, a disk that's been burned in a personal PC, albeit with more attention paid to keeping the disk clean. But the lousy attitude I got when I pointed out that the quality control needed improvement really uspet me.
Does selling disks on the internet involve so much hassle that one is driven against their will to be an AH? Especially in the case of the major advertiser, I was flabbergasted that someone who presented his products as professional/commercial grade in the publications he did would be so callous to the customer like that.
BTW, I've had problems with disks with stick-on paper labels in the past. Has anyone else?
